Delivery Staff Sickness Reporting Procedure Briefing- Bristol and Doncaster

The rules for delivery staff reporting sickness have changed with immediate effect. Please read the information below carefully and ask if you have any questions. Failure to follow these instructions will lead to disciplinary action being taken against you.

When to report sickness:

Due to the early starts, ideally delivery staff will notify Phil by 9pm the night before but we appreciate this isn’t always possible. To notify Phil you should call him and not text or WhatsApp message.

If you wake up in the morning and you feel too unwell to come to work notify Phil immediately by calling, DO NOT text or WhatsApp message.

Unless you have agreed with Phil that you will be off sick for a specified period of time you need to contact the office again by 1pm to advise whether or not you expect to be in work the following day. It is very important that delivery staff do this to allow enough time to recruit agency staff or re-organise delivery runs.

What should I do if I have tried calling Phil and he didn’t answer?

Wait 30 minutes and try calling Phil again. If he still doesn’t answer please call Liz or Ben

Be considerate:

Sometimes it will be necessary for you to contact Phil outside of his normal working hours (8am-4pm Monday to Friday) to notify him that you are too unwell to work and we appreciate this. BUT you should be considerate, Phil also has a personal life outside of Furnished Homes. You absolutely should not contact Phil or anyone else on a Saturday, If you need to report sickness over the weekend for the Monday, this should ONLY be reported on a Sunday between the hours of midday and 9pm, or in the early hours of Monday morning if you wake up feeling unwell.

CONTRACTUAL SICK PAY

A reminder or the policy set out in the company employee handbook:

If you have worked here for under 1 year the maximum contractual sick pay you are entitled to is 5 days per rolling 12 month period

If you have worked here for over 1 year the maximum contractual sick pay you are entitled to is 10 days per rolling 12 month period

If you have worked here for over 2 year the maximum contractual sick pay you are entitled to is 15 days per rolling 12 month period

PLEASE NOTE THAT THIS POLICY WILL BE ENFORCED WITH IMMEDIATE EFFECT.

If you would like to clarify how many days off sick you have had so far this year please email Maria.

TO ALL STAFF

It is the responsibility of all staff to ensure they have the necessary mobile phone numbers to report sickness. Failure to report sickness according to these rules will be classed as un-authorised absence and can result in disciplinary action. For full details on the company sickness policy, requirements for doctors and statutory sick pay please refer to your employee handbook. Please note that the information in the handbook regarding reporting sickness is no longer valid and the procedure set out above is to be followed.

PHIL- 07970 184571

LIZ- 07711 278320

BEN- 07970 859783